Can flexible benefits technology improve employees’ engagement with their benefits?
Any employer investing significant sums of money in flexible benefits packages wants to see a return on that investment, both in terms of take-up but also, eventually, engagement, retention and productivity.
Being able to access information quickly and easily is essential if employees are to take the time to engage with benefits packages. Platforms are certainly more user-friendly than they were just a few years ago, and the advent of single sign-on has helped make the process of engaging with benefits packages simpler.
The use of application programme interfaces, though, is helping employers to draw on information from different sources. Ian Bird, business development director at Secondsight, comments: “Through this technology, we are beginning to see workplace engagement portals and flex benefit platforms coming together, capturing relevant information from one another. This is the way I believe the market will go.”
Read the full article on Employee Benefits here.