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How to train and retain remote workers

As the economy has slumped to its lowest level in living memory, to survive and to thrive, businesses are open and looking for ways to compete and, even in an economic downturn, competing often means getting the right people in place to drive that much-needed growth.

And that means being prepared to hire, train, retain and engage employees – even if they are not returning to an office environment this year.

Speaking to FT Adviser, Helena Bogdanovski, Head of Talent Acquisition for Foster Denovo, says: “As we entered the market downturn, we have continued to use training tools to ensure all new advisers are equipped adequately to continue giving a positive service in the current environment.”

Foster Denovo’s training programme, called Quantum Leap, has been running twice a week virtually; the company also started a forum for its mortgage advisers to discuss the fast-paced movements in the market.

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